Return Policy

At TAUCAN ( A part oe Leocap Private Limited. ), we strive to provide the highest quality products. However, we understand that sometimes you may need to exchange your purchase.

Exchange Policy

We only allow exchanges for the product(s) if reported within 2 days after delivery. Please note that we do not offer refunds.

Why No Returns?

We're a small business, and our T-shirts are made-to-order. This means that each shirt is carefully crafted just for you. Returns would require us to restock and resell the item, which would increase our costs and, ultimately, the prices of our products.

Here's a visual representation of our made-to-order process:

How to Initiate an Exchange

If you need to exchange your purchase, please follow these steps:

1. Email or WhatsApp: Reach out to us via email at contact@taucan.in or WhatsApp at 8123332737.
2. Order Number: Please provide your order number in the subject line or message body.
3. Reason for Exchange: Briefly explain the reason for the exchange with pictures of the product, showing justification.

Exchange Timeline

Once we receive your exchange request, we'll process it within 7-10 business days. You'll receive an email with instructions on how to proceed with the exchange.

Important Notes

• Exchanges are only allowed for the same product in a different size or color.
• We reserve the right to reject any exchange request if the product is not in its original condition or if the request is made after 2 days of delivery.

Thank you for understanding our exchange policy. If you have any questions or concerns, please don't hesitate to reach out.